Senior Operations Officer

Senior Operations Officer
Contract Type
  • Full-Time
  • Administrative staff
About the French International School

Established in 1963, the French International School (FIS) is the oldest international school in Hong Kong and was the first school in Hong Kong to offer the IB (in 1988). It is a dynamic educational institution, which welcomes over 2,700 students from around the world. It offers both French and international curricula and is one of the largest French schools in Asia.

FIS currently operates four campuses, next year all of which will accommodate students in the International Stream. Regarding the three primary schools, one is surrounded by greenery in Jardine’s Lookout and another campus is by the sea in Tseung Kwan O and the third is a beautiful campus in Chai Wan.

FIS is a private, not-for-profit organization. In the last five decades, it has grown from a small school with 35 students to one of the most renowned international schools in the region. Its students are from 40 countries speaking some 30 languages – it is a truly multicultural learning environment.

FIS operates two streams, French and International. The French Stream follows the French national curriculum and has approximately 1700 students. The International Stream follows an English and Mathematics curriculum based on the English national curriculum and also the International Early Years Curriculum (IEYC) and International Primary Curriculum (IPC) leading to the International Middle Years Curriculum (IMYC) in years 7 and 8, then to IGCSE and finally the International Baccalaureate in Years 12 and 13. It currently has over 1000 students registered. In 2020/21 the international stream successfully went through the IEYC/IPC Accreditation process.

Job Description

FIS is looking for a Senior Operations Officer to be responsible for procurement, operational and administrative service, and customer service support.

  • Handling the entire procurement cycle ranging from specifications review, sourcing, follow up on orders, delivery of goods and services
  • Arrange venue bookings and transportation logistics for student outings and extra-curricular activities
  • Provide customer service to students and parents including answering phone calls and email enquiries
  • Assist to manage company cars booking and driver’s schedule
  • Assist to manage canteen, buses and uniform services and tendering process
  • Handle billing, purchase orders and perform monthly reconciliation
  • Assist to provide administrative and secretarial support on projects and committees
  • Assist to compile departmental budget
  • Manage administration and filing in the department
  • Back up support on mail order and courier services, campus traffic control monitor service
  • Follow the best practice of Operations procedures
  • Perform ad hoc projects and other duties as assigned
  • High diploma or above in Business Administration or Accounting discipline with at least 3 years of relevant experience
  • Work experience in schools/institutions/NGO will be an advantage
  • High proficiency in PC skills such as Excel, Microsoft 365, Google Workspace
  • Good level of English and Chinese
  • Independent, team player, attention to details, organised and multitasking
  • Good interpersonal and communication skills
  • Holding a “dependent visa” or a Hong Kong Permanent ID


  • Happy Valley (Blue Pool Road and Jardine’s Lookout campus) with occasional travel to Chai Wan and Tseung Kwan O campus



  • 39 hours per week – Full time (Monday to Friday: 8:30am to 5:30pm)
  • Entitled to 5 weeks of annual leave per year


Please submit your application (resume and cover letter) via this link:


All information provided by the applicants will be kept confidential and used for employment-related purposes only.


Only shortlisted candidates will be contacted.

Only shortlisted candidates will be contacted. All information provided by the applicants will be kept confidential and used for employment-related purposes only.